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Quick fixes for the most frequent eSIM questions
Ensure good lighting and hold camera steady. Try manual installation if needed.
Check device compatibility and ensure you're connected to WiFi during setup.
Restart your device and try again. Contact support if issue persists.
Enable data roaming and ensure eSIM is set as primary data SIM.
Check network coverage and try restarting your device.
eSIM is data-only. Use VoIP apps for calls or check if voice plan is included.
Check your email for the QR code. Contact support with your order number.
We offer 30-day money-back guarantee. Contact support for assistance.
Ensure payment method is valid and try again. Contact support for failed transactions.
Check our compatibility list or contact support for alternatives.
Screenshot the error and contact support with device details.
Your device should automatically connect. Manual selection available in settings.
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